Update Your Business Affordably With Innovative Technology That Maximizes Insight And Profitability
Our SaaS compliance management system allows you to document and maintain policies and procedures, track employee training and certifications, and much more.
A powerful, intuitive analytics tool that interfaces with your existing systems, IDAP® provides insights and tactical tools for managing your business.
Our integrated call analytics platform uses AI to provide 100% call screening and significantly improve call center compliance and productivity.
Our first of its kind self-service app allows consumers to seamlessly and securely set up payments, exchange documents and chat live.
Based on years of specialized expertise in debt recovery, our knowledge process outsourcing (KPO) provides the power of the Perfect Employee® while relieving you of management responsibilities. Working with you, we capture the core responsibilities and processes of the position and write step-level procedures. We then train and certify our workers and manage production to deliver optimum performance at a minimum savings of 35%.Learn More »
Employ The Ideal Workforce
Increase Productivity And Profitability WIth The Perfect Employee® Outsourcing Model
Each employee receives in-depth training on the industry and standard operating procedures (SOPs) they’ll be supporting.
We only bill for the time needed to fulfill the scoped work – not idle time, overtime, vacation, training or sick time.
Our associates are held to a quality standard consistent with best practices in production management.
We certify our associates on the policies and SOPs they’re responsible for, then recertify annually or when there’s a revision to an SOP.
For The Entire Debt And Collections Ecosystem
We offer innovative KPO and technology solutions to SMBs and networked enterprises for management of everything from originations, credit-granting and revenue cycles to billing, collections, litigation support and compliance.
Used independently or collectively, our services and platforms help improve performance, profitability and customer satisfaction throughout the ARM industry. Our clients include loss mitigation and recovery departments for credit providers, as well as third-party collection entities, such as:
- Collection agencies
- Mortgage banking and foreclosure law firms
- Collection law firms
- Process servers
- Auto lenders
- Consumer finance companies
- Payday lenders
- Independent mortgage lenders
- Hotel chains