Provana offers cutting-edge technology platforms and a large global workforce with depth and breadth of experience across the collection life cycle. The combination makes Provana the perfect partner to help your firm increase profitability, improve performance and exceed client expectations.
Our founders, Sandeep Bhargava and Karen Powell, are veterans of the business services and outsourcing industry. Under Sandeep’s leadership, their first entrepreneurial venture began in 2001. Securing venture funding from the prestigious Carlyle Group, they built Worldzen (later Keane Worldzen), a business process consulting and outsourcing firm. It grew to over $30 million in revenue before it was sold in 2007.
Having successfully led multiple engagements for Fortune 1000 industry leaders in insurance, healthcare and financial services, the pair launched Provana in April of 2011. Provana offers small- and mid-sized firms management consulting and access to a global delivery model and products like compliance management system, collection resolution apps, business analytics dashboards. We enjoy working with our clients to strengthen their operating models.
Co-Founder And CEO
Following the acquisition of his business process outsourcing firm, Keane Worldzen, Sandeep was appointed to executive vice president and member of the leadership team of Keane, Inc., a billion-dollar-plus IT services firm headquartered in Boston. Prior to leading the launch of Worldzen, Sandeep was a partner for Bricker & Associates. He also was a management consultant with Coopers & Lybrand, where he planned and executed consulting projects for large consumer products companies.
Sandeep earned his Bachelor of Technology in aerospace engineering from the Indian Institute of Technology, Kanpur, and he earned an MBA in marketing and technology strategy from the University of Illinois, Urbana-Champaign.
Co-Founder And Executive Vice President
Karen was also appointed to the 10-person leadership council of Keane, Inc., where she managed over $300 million in services. Prior to joining Sandeep to build Worldzen, Karen was a partner at Bricker & Associates, a Chicago-based operations consulting group. She also served as vice president of the U.S. Corporate Banking Group of Bank of America and as the vice president and manager of agency and investor services for Continental Bank, based in Chicago.
Karen earned a Bachelor of Science in operations management from Northern Illinois University, DeKalb, and she earned an MBA in management from the Kellogg School of Management, Northwestern University, Evanston, Illinois.
Senior Vice President
David was senior vice president at NTT DATA (formerly Keane, Inc.), where he managed client services and global operations for its business process outsourcing services. Part of the initial Worldzen team, David managed the launch of its global operations. Prior to Worldzen, David held vice president positions in the trust departments at U.S. Bank in Chicago and St. Paul, Minnesota, and at Bank of America and Continental Bank in Chicago.
David earned his Bachelor of Science in business finance from Northern Illinois University, DeKalb, and he earned an MBA in finance from the Booth School of Business at the University of Chicago.
Director – Provana India
Nikhil is responsible for all financial and administrative functions in our Indian operations center. Nikhil’s strong educational background positions him to address the complexities of our clients’ businesses, and his strong leadership skills have enabled Provana to attract an energetic and passionate workforce. In leading our team to successfully implement a global model for small- to medium-sized firms, Nikhil and his team have earned the trust of our clients.
Nikhil graduated from Delhi University with a Bachelor of Commerce (Honors), earned his Chartered Accountant Membership (equivalent to a CPA in the United States) from the Institute of Chartered Accountants of India and has a law degree from Delhi University.
Chief Technology Officer
Sreeni has played a leading role in the design and implementation of our leading compliance platforms. He is a senior technologist with deep expertise in enterprise IT transformations, specializing in cloud and digital. Sreeni is highly skilled in working with businesses to align their IT investments to their objectives, as well as creating and implementing the appropriate IT strategies. Sreeni was an integral part of the Worldzen team, and led the design and implementation of Worldzen’s IT Infrastructure and enterprise architecture.
He graduated from Sri Venkateswara University, Tirupati, India with a bachelor’s degree in mechanical engineering, and he earned a master’s degree in mechanical engineering from the University of Toledo in Ohio.