Integrated Policy Audit and Compliance Solution
IPACS® (Integrated Policy Audit and Compliance Solution) is a powerful SaaS compliance management product built for your budget. Free to implement, managed by Provana and customized to your needs, the IPACS compliance management system automates and centralizes key compliance tasks to help ensure your business adheres to industry regulations and state and client requirements.
2x
Increase in efficiency with policy management
Timely
Resolution of disputes and complaints
100%
Streamlined and automated management of internal compliance
Why Is Compliance Important for Your Business?
Compliance is crucial to any business. Failure to follow industry regulations puts your business at risk for steep fines, as well as the loss of licenses, business and reputation. However, not all businesses have the resources to keep up with ever-changing regulations, let alone manage, communicate and enforce all aspects of compliance across their entire organization, which is where a compliance management system becomes important.
- Tailor-made for credit and collection industry based on the CFPB audit framework with extensive workflows that have been refined for over more than a decade.
- Automates and centralizes key compliance tasks to help ensure your business adheres to industry regulations and state or client requirements
- An integrated platform that combines AI, ML, and OCR technologies for a seamless customer experience
- An added layer of human support (where automation is not possible)
35% of Time Savings
30% of Cost Savings
Fast Implementation
Provana's Perfect Employee Model
Save Hiring Costs
Take on additional work without hiring
Focus on Core Areas
Focus on business strategy, client management and process improvement
Faster Payment
Enjoy reduced costs, minimized backlogs and faster time to payment
Flexible Staffing
Scale staff to meet fluctuating production needs
Transition Management
Hand off the hiring, training, onboarding and managing of staff
Quick Execution
Execute big projects quickly
Did You Know?
CIO Review Magazine named IPACS 2021’s most promising compliance technology solution provider
Your One Stop Shop Compliance Solution
Internal Compliance
IPACS® compliance management system’s modular design allows you to adopt the functionality you want, then add on more as needed. That a la carte approach, combined with free implementation, makes it possible for any size business to get enterprise-grade technology – without the need for IT infrastructure and staff.
Policies and Procedures
Training and Testing
Audit and Compliance
Vendor Management
Complaint Management
Business Continuity Plan Management
Licensing and Insurance
Analytics
Vendor Compliance
IPACS® External Compliance Modules comprising of a robust vendor management software connects you with your vendors, providing intelligent reporting and timely alerts that make it easy to track, manage and maintain oversight of partners and service providers.
Network Manual Management
Network License & Insurance
Network Audit Management
Centralized Complaint Management
Reports and Analytics
Dispute Management
IPACS® Dispute management solution provides an end-to-end solution to help you manage all your direct and indirect (e-Oscar) disputes. With a blend of system automation and our tech-enabled services, you can reduce your manual efforts and save cost you are spending today in managing these disputes by almost 60%.
Single Interface for e-OSCAR
Centralized Dispute Tracking
Information Exchange
OCR-Based Indexing
BI and Analytics Dashboards
Customer Testimonials
David Owen
“Our team has experienced an elevation in efficiency and organization with IPACS, we continue to find ways to customize it to our needs and the analytics provides us with a better picture of our status in training vendor management and other compliance areas.”
David Uribe
“We find IPACS to be an essential tool that streamlines our operations. From internal audits and employee onboarding to resolving complaints, IPACS helps us manage our activities efficiently and plan for future process optimizations.”
Amy P. O’Donnell
“Provana provides us with a cost effective and reliable solution for managing our client audits. Our Provana team is extremely knowledgeable and provides excellent customer service. We’re very glad we found Provana.”
Amanda Gazos
“We have been using IPACS for about four years as our compliance platform to house all our SOPs and testing for FDCPA. We partnered with Provana to do our audit, and now we’re RMAi certified.”
DeJuan Renfroe
“I’ll call IPACS a one-stop shop. This can benefit all departments across the field not just compliance. We’re able to have a better vendor management program because of IPACS. Provana and IPACS want to make sure that we’re successful.”
Gwen Gullicksen
“Provana’s compliance solution, IPACS helped us track and manage all our compliance activities in one place. They made us look good in front of our clients with quicker response time and easily configurable reporting when it comes to client’s audits.”
Cory McCray
“IPACS has greatly helped the company organize the company’s employee training and testing and track annual policy and procedures’’
Simona Clark
The overall customer service at every level of Provana has been on point and timely. Questions that we have raised have been answered very quickly and concisely.
