Gather insights with automated Call Recording Platform
SonicView helps you record calls and analyze recordings to gather insights & take corrective actions, maintain quality control, and track compliance.
What does not get measured, does not improve. With the ability to access, replay, grade and supervise calls, managers have a direct line of sight into what’s happening on the floor and monitor employees’ interactions with consumers. Effortlessly know what’s going right, and use it to fix what’s going wrong!
Schedule a personalized demo and see for yourself. We’ll walk you through SonicView’ innovative features and show you how it saves time, money and resources while ensuring you remain compliant & Productive.
DISCOVER HOW SONICVIEW CENTRALIZES AND AUTOMATES:
Quality Assurance
Recording calls ensures best practices and training
Compliance
Record threats and abusive calls
Evidence of Transactions
Important proof for phone-based transactions