Blog

3 Tips to Create an Effective Vendor Management Program for Your ARM Business

August 9, 2022

It is not uncommon for big collection businesses to work with vendor(s) to improve their operations and crunch big collection numbers. It is also not uncommon for vendors to gain access to secure systems and sensitive information, which can expose...

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Compliance Management 101

August 26, 2019

Get started with compliance management with our ultimate guide. Find out how to get started and why compliance management is integral to an...

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Increase Call Volume by 20%

October 24, 2018

Our data shows that on an average, 40% of collector calls are ineffective. Whether the root issue is hold time, training and development, or overall...

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compliance-checklist

2019 Compliance Checklist

December 21, 2017

Compliance is a “moving target” that keeps shifting and changing depending on the notable activities in the industry as well as new enforcement...

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