Omnichannel Debt Repayment And Customer Service App
Collecting payments is labor-intensive and involves too many steps. Between the multiple calls made to customers, the return calls with long holds, and the back and forth exchange of documents and payment negotiations, traditional collections suffer from protracted lifecycles, low ROI and ever-increasing frustration.
IConnect247® is the first all-in-one debt repayment and customer service app. From setting up payments and exchanging documents to live chat and push alerts, IConnect247 streamlines the collection process and enhances the consumer experience. Now you can easily connect with consumers while providing a self-service option that increases payments and reduces costs.
Self-Service Payments And Customer Support In One App
IConnect247’s convenient self-service features provide an enhanced customer experience and an appealing alternative to receiving agent calls.