Customizable Business Intelligence Dashboard
Data-driven insights are essential to improve business productivity and scalability, but disconnected systems and data silos often inhibit progress.
IPA® (IPERFORM Analytics) provides a single source of truth by automating data collection and consolidation from disparate systems. Gain valuable insight into transaction status, call center operations, reporting status and more, all within a single dashboard. Armed with this business-wide intelligence, IPA helps you forecast productivity and profitability based on parameters like collection trends, seasonality and propensity-to-pay data. Combined with agent scoring and productivity monitoring, IPA customers see their average payment expectations increase by 10% or more.
In-Depth Business Intelligence
IPA bridges the gap between disparate systems, presenting unified insights on a single dashboard. Easy to use, simple to implement and budget-friendly, IPA delivers the power of big data to any size business.
Consolidate all your reports into a single platform, eliminating manual effort and streamlining communications across your agency network.
Keep a close eye on the performance of your firm to forecast productivity and profitability while managing inventory and reporting status.
Access reports from any device at any time. Depending on your role, monitor agent scorecards or production trends for overall collection activities.
Streamline your intelligence with seamless integration across all your collections systems, including call center operations and transaction trackers.
Near Real-Time Network Data
From the overall performance of your network to the productivity of individual vendors, IPA helps you stay on top of your data with automated real-time reporting and live insights.
Networks consist of multiple leadership roles at both the network and vendor level. But not every position requires the same data or level of access. IPA allows you to assign permissions and provide different dashboards for executives, managers and team leaders.
Advanced Analytics, Simple Implementation
While IPA is an advanced platform that performs complex tasks, implementing it is simple, often requiring two hours or less of your time. We handle management and maintenance, as well as ongoing analyst support, customization and training
Integrate data from platforms you already use.
Azure Analysis Services
Azure SQL Databases
Microsoft Dynamics CRM