How Johnson Mark LLC Leveraged Provana’s BI Solution for Garnishment Tracking and Overall Performance ManagementBusiness Intelligence
Overview
Johnson Mark LLC is a law firm that specializes in civil litigation with a focus on debt collection and creditor rights. Their clientele includes major financial institutions, commercial lending operations and medical facilities. They represent their creditor clients in all counties of the US throughout Arizona, Colorado, Hawaii, Idaho, Oregon and Utah. Their services include asset finding, skip tracing, and judgement enforcing with broad collection campaigns and portfolio strategies.
Challenge
Prior to using Provana’s BI solution, they were managing their reporting needs in-house – which sometimes led to manual data crunching, absence of a holistic view of collections and recovery business and lack of data visualization capabilities helping slice and dice the data around different KPIs to identify improvement areas.
Identify opportunities and address gaps.
See trends and prepare in advance.
Share performance reports with customers