See How Scott & Associates Forecast Their Collection Volume to Keep Their Liquidity in Check with the Help of Provana’s BI SolutionBusiness Intelligence
Overview
Scott & Associates (S&A) is a multi-state legal recoveries law firm serving the needs of national, state, and local financial institutions. The firm is a compliance-centric, legal recoveries practice with a focus on both original issuer and national debt buyer clients.
Challenge
Before using Provana’s BI solution, S&A ran their analytics from their internal legal platform – which was slow, clumsy, and heavy. They were also low on product innovation as they did not have the required resources or expertise.
They were unable to get timely insights to plan corrective actions due to limited data visibility. Monitoring the various stages of the legal lifecycle was challenging for them to get a holistic view of their collections and recovery process. Due to these factors, it was difficult for them to optimize their collection processes and address gaps as soon as they occurred.
Minimal spend on BI mainteneance and customization
BI reports brings more data visibility and informed decision making
Custom scorecards for overall performance management