How Zarzaur & Schwartz Achieved Complete Oversight of Their Legal Lifecycle and Increased their Garnishment Rate by 25%Business Intelligence
Overview
Established in 1996, Zarzaur & Schwartz, PC has deep experience, proficiency and insight in practicing legal collections in Alabama, Mississippi, Louisiana, and Tennessee. They represent various creditor clients collecting unpaid contractual financial obligations from consumer and commercial entities. For more than 25 years, they have worked to provide a positive consumer and client experience to generate recovery for creditors.
Challenge
Zarzaur & Schwartz, P.C. wanted to keep track of their legal lifecycle using data. By leveraging data, they could monitor the progress of their batch files, identify process gaps and take necessary remedial actions.
To do the above, they planned to build their own reporting infrastructure. But as they spent more time on this – they understood that it is quite tedious to build one. Even if they went ahead to build a BI platform in-house, it would take a lot of time, continuous maintenance, and hiring of skilled resources to scale the reporting platform. They thought that this would be an unnecessary distraction from their core business area – and it is better to partner with a technology firm that specializes in BI reporting with proven experience of working with law firms like them.