Speech Analytics
Guide For
Insurance Agencies
Featuring 3 Keys to Compliance and Revenue
Get Your Guide Now!
Unlock the Full
Potential of Scorecards
With Your CMS
How to streamline compliance and boost performance metrics
Get The Whitepaper
The Ultimate Speech
Analytics Buying Guide
Unlocking Compliance and Performance in Collections
Get Your Guide Now!
Unlock the Secret to
Vendor Compliance
Success!
Download the Ultimate Guide to Vendor Compliance Management
Get The Ebook
Get Compliant With
Systematic Audits
Would You Pass An Exam With Flying Colors?
Get The Ebook
Previous slide
Next slide

Testimonials

BPM Services

BPM Services

Based on years of specialized expertise in debt recovery, our business process management (BPM) provides the power of the Perfect Employee® while relieving you of management responsibilities. Working with you, we capture the core responsibilities and processes of the position and write step-level procedures. We then train and certify our workers and manage production to deliver optimum performance at a minimum savings of 35%.

Learn More
Highly Trained
Highly Trained

Each employee receives in-depth training on the industry and standard operating procedures (SOPs) they’ll be supporting.

Affordable
Affordable

We only bill for the time needed to fulfill the scoped work – not idle time, overtime, vacation, training or sick time.

Reliable
Reliable

Our associates are held to a quality standard consistent with best practices in production management.

People + Technology = Powerful Results

Learn How Combining BPM And Provana’s Digital Operating Platform Can Drive Profits

Blogs

  • Navigating Medical Necessity Denials: Effective Strategies for Healthcare Providers

    Navigating Medical Necessity Denials: Effective Strategies for Healthcare Providers May 15, 2024 Categories: No Comments Recommended Reading In the complex realm of healthcare reimbursement, medical necessity denials pose significant hurdles for providers. These denials, triggered when payers judge certain healthcare services as unnecessary for a patient’s condition, lead to claim rejections. Grasping the intricacies of

    May 15, 2024
  • Demystifying Credentialing: Unveiling the Truth Behind Common Misconceptions

    Demystifying Credentialing: Unveiling the Truth Behind Common Misconceptions May 15, 2024 Categories: No Comments Introduction Recommended Reading Navigating the intricate world of credentialing, also known as provider enrollment, can be a daunting task. Despite its pivotal role, misconceptions often cloud the understanding of credentialing. And if not handled with care, it can result in wasted

    May 15, 2024
  • Elevating Front Desk Performance: The Power of 3 Key Performance Indicators

    Elevating Front Desk Performance: The Power of 3 Key Performance Indicators May 15, 2024 Categories: No Comments Introduction Recommended Reading In any medical practice, the front desk is a gateway, holding the key to patient satisfaction, operational efficiency, and even the bottom line. Understanding and harnessing the potential of Key Performance Indicators (KPIs) tailored to

    May 15, 2024
  • BPO vs BPM – 4 Key Differences All SMBs Need to Know

    BPO vs BPM – 4 Key Differences All SMBs Need to Know September 30, 2021 Posted by: provana Category: Business process management No Comments Recommended Reading Over the years, outsourcing models have moved away from simple call centers where it started, and now involves a wide range of business processes, including sophisticated, fully-trained employees. This

    October 12, 2023