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Digital Operating Platform
Typically, the Compliance Management Systems (CMS) that I have worked with were no more than glorified spreadsheet tracking systems. Provana is a truly integrated CMS that allows content to be created, stored and version controlled.
Joe Tenaglia Jr
Our firm has greatly benefited from the Provana platform. We no longer need to run multiple excel reports to gather the information. It is a pleasure to work with the Provana team.
Why Provana? Clean user interface. Targeted insights. Easy to Operationalize.
We saw multiple products, but nothing impressed me as much as the Provana platform. On any reference call, I can open my Provana interface and show them what it is capable of.
Based on years of specialized expertise in debt recovery, our business process management (BPM) provides the power of the Perfect Employee® while relieving you of management responsibilities. Working with you, we capture the core responsibilities and processes of the position and write step-level procedures. We then train and certify our workers and manage production to deliver optimum performance at a minimum savings of 35%.
Each employee receives in-depth training on the industry and standard operating procedures (SOPs) they’ll be supporting.
We only bill for the time needed to fulfill the scoped work – not idle time, overtime, vacation, training or sick time.
Our associates are held to a quality standard consistent with best practices in production management.
People + Technology = Powerful Results
Learn How Combining BPM And Provana’s Digital Operating Platform Can Drive Profits
Speech Analytics creates compliance and revenue for insurance agents
Speech Analytics creates compliance and revenue for insurance agents May 29, 2023 Category: Speech Analytics No Comments Recommended Reading State of Quality Assurance today- considered as a cost center In order to comply with CMS guidelines and carrier requirements, insurance agents must record all customer and prospect calls. This requires a comprehensive compliance program toMay 29, 2023
Building Your Own BI Team vs. Outsourcing
Building Your Own BI Team vs. Outsourcing May 23, 2023 Category: Legal Tech No Comments Times have changed. Data Analytics and Business Intelligence (BI) applications are now firmly established as “must-have” tools rather than “nice to have” tools across a wide range of business applications. As a result, growth-focused default servicing law firms are noMay 23, 2023
Call Recording for Health Insurance Agents: Tips and Solutions
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4 Must-Dos of Calibrating Your Speech Analytics System
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