ICAP: Provana's Speech Analytics Solution
Hear our customers share their success stories
Demo Day Hosts
Mike has more than 20 years of experience in the media industry. Presently, he is running a news and information platform where he provides content, podcasts, newsletters, and webinars for executives in the credit and collections industry.
Practice Leader, Consumer Experience Solutions
Deepak has more than 18 years of experience working with technology to improve and automate complex operations within the ARM space. Specifically, he is an expert in contact center best practices and how to leverage a combination of technology and processes to improve productivity. He offers a spectrum of observations from his broad credit and collections background.